Skip to main content
Protodesk brings customer conversations into one workspace. Use the REST API to connect customer records, manage conversations, and respond to events. Connect an AI assistant through one Protodesk MCP endpoint for workspace operations and Help Center content proposals, with tools controlled by connection permissions.

​
Start building

Make your first request

Create an API key, verify its workspace, and read your customers.

Explore the API

Find endpoints, request fields, response schemas, and examples.

Receive workspace events

Keep your integration up to date with signed webhook deliveries.

Connect an AI assistant

Use one MCP endpoint with OAuth or a scoped API key.

​
Choose your integration

​
Find product help

For using the inbox, configuring channels, and managing your workspace in the dashboard, start with the product guides.