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Protodesk brings customer conversations into one workspace. Use the REST API to connect customer records, manage conversations, and respond to events. Use the Help Center authoring MCP adapter to let your AI assistant read articles and prepare changes for human review.

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Start building

Make your first request

Create an API key, verify its workspace, and read your customers.

Explore the API

Find endpoints, request fields, response schemas, and examples.

Receive workspace events

Keep your integration up to date with signed webhook deliveries.

Connect an AI assistant

Explore the current Help Center authoring tools and review workflow.

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Choose your integration

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Find product help

For using the inbox, configuring channels, and managing your workspace in the dashboard, visit the Help Center.