curl --request PATCH \
  --url https://api.protodesk.io/v1/conversations/{conversationId} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "subject": "Inquiry for 2BR Villa in Canggu",
  "status": "open",
  "priority": "normal",
  "channel": "whatsapp",
  "team": "canggu-rentals",
  "tags": [
    "urgent",
    "villa"
  ],
  "metadata": {
    "source": "triage"
  }
}
'

import requests

url = "https://api.protodesk.io/v1/conversations/{conversationId}"

payload = {
    "subject": "Inquiry for 2BR Villa in Canggu",
    "status": "open",
    "priority": "normal",
    "channel": "whatsapp",
    "team": "canggu-rentals",
    "tags": ["urgent", "villa"],
    "metadata": { "source": "triage" }
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    subject: 'Inquiry for 2BR Villa in Canggu',
    status: 'open',
    priority: 'normal',
    channel: 'whatsapp',
    team: 'canggu-rentals',
    tags: ['urgent', 'villa'],
    metadata: {source: 'triage'}
  })
};

fetch('https://api.protodesk.io/v1/conversations/{conversationId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.protodesk.io/v1/conversations/{conversationId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'subject' => 'Inquiry for 2BR Villa in Canggu',
    'status' => 'open',
    'priority' => 'normal',
    'channel' => 'whatsapp',
    'team' => 'canggu-rentals',
    'tags' => [
        'urgent',
        'villa'
    ],
    'metadata' => [
        'source' => 'triage'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.protodesk.io/v1/conversations/{conversationId}"

	payload := strings.NewReader("{\n  \"subject\": \"Inquiry for 2BR Villa in Canggu\",\n  \"status\": \"open\",\n  \"priority\": \"normal\",\n  \"channel\": \"whatsapp\",\n  \"team\": \"canggu-rentals\",\n  \"tags\": [\n    \"urgent\",\n    \"villa\"\n  ],\n  \"metadata\": {\n    \"source\": \"triage\"\n  }\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://api.protodesk.io/v1/conversations/{conversationId}")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"subject\": \"Inquiry for 2BR Villa in Canggu\",\n  \"status\": \"open\",\n  \"priority\": \"normal\",\n  \"channel\": \"whatsapp\",\n  \"team\": \"canggu-rentals\",\n  \"tags\": [\n    \"urgent\",\n    \"villa\"\n  ],\n  \"metadata\": {\n    \"source\": \"triage\"\n  }\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.protodesk.io/v1/conversations/{conversationId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"subject\": \"Inquiry for 2BR Villa in Canggu\",\n  \"status\": \"open\",\n  \"priority\": \"normal\",\n  \"channel\": \"whatsapp\",\n  \"team\": \"canggu-rentals\",\n  \"tags\": [\n    \"urgent\",\n    \"villa\"\n  ],\n  \"metadata\": {\n    \"source\": \"triage\"\n  }\n}"

response = http.request(request)
puts response.read_body

{
  "id": "conv_x6q5vl75f5d53m7oet2k4r5w6a",
  "externalId": "inquiry_123",
  "subject": "Inquiry for 2BR Villa in Canggu",
  "status": "open",
  "priority": "normal",
  "channel": "whatsapp",
  "customerId": "cus_x6q5vl75f5d53m7oet2k4r5w6a",
  "assignee": {
    "id": "owner_456",
    "type": "user"
  },
  "team": "canggu-rentals",
  "tags": [
    "<string>"
  ],
  "externalObject": {
    "type": "villa_listing",
    "id": "listing_123",
    "title": "2BR Villa in Canggu",
    "url": "https://example.com/listings/listing_123",
    "metadata": {
      "ownerId": "owner_456",
      "agencyId": "agency_789"
    }
  },
  "metadata": {},
  "channelIdentityId": "cid_x6q5vl75f5d53m7oet2k4r5w6a",
  "createdAt": "2023-11-07T05:31:56Z",
  "updatedAt": "2023-11-07T05:31:56Z",
  "routingNotes": {}
}

{
  "error": {
    "code": "route.not_found",
    "message": "Not found",
    "requestId": "req_x6q5vl75f5d53m7oet2k4r5w6a"
  }
}