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POST
Suggest a reply with Evelin

Authorizations

Authorization
string
header
required

Use a workspace API key in the Authorization header: Bearer pk_.... Older pk_live_ and pk_test_ keys remain valid; their prefixes do not isolate data or select a separate environment.

Headers

Idempotency-Key
string
required
Required string length: 8 - 128

Path Parameters

conversationId
string
required

Body

application/json
strategy
enum<string>
Available options:
recommended,
direct_answer,
answer_and_clarify,
clarify_first,
guided_steps,
troubleshoot,
deescalate,
confirm_and_close,
escalate
instruction
string
Maximum string length: 1000
overrideNoReply
boolean

Explicitly request a draft even if the reply guard recommends no reply.

Response

Run accepted or replayed. No message was sent.

data
object
required